It is possible to get your logo in the report for this you need to send us your logo in .png, .jpg or .jpeg format and we will change the default header. Once send back you can put it in the folder: awbclient >> wd on the Aiken server. 

If you can't drag and drop the file, than open the terminal and command: 

sudo chmod -R 777 /awbclient/wd/



We can dial in via TeamViewer and add the logo for you. 

If this article was not helpful and more help is needed please contact us via one of below options. 


          |   Email us   |   Submit a ticket   |   Give us a call    |


Our official support hours are 8:00 am to 16:30 pm, after those hours emailing us or submitting a ticket would be the best option. 


When contacting our support team, please refer to the article you’ve checked and if possible add a picture of the error and add information on the hardware that’s giving the error. Make always sure you’re using the latest version.