If there is a need to save the WipeDrive Wipe reports separate from the Aiken Reports you can do this by adding the line: log-directory=/logs to the wd-options.cfg file. 


You can access the config file by clicking on boot options >> Menu >> Select the file to be changed >> Edit config

The wd-options.cfg will be opened and the saving location can be added, 




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Our official support hours are 8:00 am to 16:30 pm, after those hours emailing us or submitting a ticket would be the best option. 

 

When contacting our support team, please refer to the article you’ve checked and if possible add a picture of the error and add information on the hardware that’s giving the error. Make always sure you’re using the latest version.