If you’re still using version 8 you might want to update to version 9. Version 9 has a more features, is faster and can be set to be more secure.


If you need the instruction for the update from version 9 to annewer version of 9, please see this page: 

https://global-emea.freshdesk.com/support/solutions/articles/48001143855-update-version-9-to-our-latest-version 

 

As the config of version 8 will not be compatible with version 9 this should be changed in the new format.

First download the latest version of our software:

Stand alone: https://download.whitecanyon.com/wipedrive/wd-enterprise-dongle.iso

PXE server: https://download.whitecanyon.com/wipedrive/wd-pxe-enterprise-dongle.iso

 

Once downloaded, open the ISO or create a USB frist and open the USB and here you can find the sample-wd-options.cfg that can be changed. Rename it first to wd-options.cfg before modifying the file.

After changing the settings, create a bootable USB with Rufus and drop this file on to the root of the USB.


 

Instruction on how to use Rufus:

https://global-emea.freshdesk.com/support/solutions/articles/48000802805-how-to-create-a-bootable-usb-stick

 

See more about how to change the config files:

https://global-emea.freshdesk.com/support/solutions/articles/48000894790-how-to-change-the-cfg-files-

 

See our change log to see what have been changed:

https://whitecanyon.happyfox.com/kb/article/62-change-log/

 

 


If you need more information, please contact us via one of below options. 

 

          |   Email us   |   Submit a ticket   |   Give us a call    |

 

Our official support hours are 8:00 am to 16:30 pm, after those hours emailing us or submitting a ticket would be the best option.