To have USB drives detected and be able to be wiped please make sure below settings are set as in this example. It would be easier to boot from a USB.


#only-usb-drives=true

#ignore-usb-drives=true

#ignore-usb-boot-drives=true

#ignore-windows-drives=true


log-removable=<tag filename>

allow-non-tagged-removables-to-be-wiped=true



At the place of <tag filename> you have to define a filename that will de reconized by the software so it will not wipe that stick. If you use the bootable USB stick you can use the wd-options.cfg as tag. If you use another key just create a tag.txt file and use that. 


log-removable=wd-options.cfg

or

log-removable=tag.txt



Some additional settings:


use-write-same=true

solid-random=true



If there is anything not working or clear, please reach out to support@global-emea.com to get help.